Desperate in South Carolina (HD Crashed)

Skettalee

New member
Ok please someone give me a post saying they can help me! I sware if you can help I will paypal you some money for the help or anything really. Im a music producer and graphic design and video editor so any of my services I can offer for free to you for your help.

Ok this is something that makes me want to cry. Ill explain.

Saturday Sept 3rd, 2005 I booted up the computer only to see that it frooze before Windows XP SP2 (all latest updates) started. I did some troubleshooting only to find out my 400GB D2 LaCie Big Disk was the problem. It kept crashing or actually it would boot up (little blue light in front blinking until it became solid saying it was totally booted up) and then after a few seconds you would hear the sound of it rebooting up and the light would start blinking again. It kept on doing this over and over. I had to unplug (firewire & usb 2.0) the cord and reboot to get into Windows.

Once in Windows I would try to plug the hard drive in (it auto boots up when it finds connection to the computer) and let it do its AutoPlay by searching all the folders and files on the HD, it would start finding the folders cause the Search would show them and then you would hear the drive reboot and it would freeze the computer. The HD is 2 seperate 200GB HD's inside of the case. So the only way to stop the freezing would be to turn the HD off by pressing the blue button and also unplugging the HD. I do have firewire 800 on it but I think I lost that cable, id love to find it cause 400 and USB 2.0 sure aint working.

I even tried by plugging the HD with firewire and USB 2.0 to my Powerbook G4. Still no go, actually it started showing the HD like the windows machine did. But it only showed 1 of the 200gb HD's and when I clicked it, it frooze. Even in Windows Explorer it would show both HD's but clicking them to view contents would make explorer freeze as well.

I have a PCI Firewire card on the Windows machine and actually one of the times I tried plugging the HD in the second firewire slot and the drive booted up correcting and I was able to view the contents like normal. I was calm by then thinking it was back to normal so I didn't think to back all the data up on another HD on my sytem. Then when I rebooted agin, it was back to the same old crashing.

Now I figured out through LaCie that the drive is still under warranty but in order to fix it, they format it. They recommened Drive Savers for saving the data before getting the new one and putting the data on that. I called Drive Savers and they told me regretible that after hearing my complications it would run from around $2,500 to like $4,700. Now im a Senior Airman (E-4) in the US Air Force and by no means do I make any type of amount that would help me fit that bill.

They did recommend that I contact USAA (my renters insurrance agent) to see if im covered on Loss of Intellectual Property but they told me they have to get back to me on it. I called them today so they are calling me back today sometime. Im crossing my fingers and praying to god but I really doubt they would cover that price for the data recovery.

There has to be some sort of way around jut to get the drives to work long enough to backup atleast the most important stuff that I have on there. And believe me, most of whats on that drive is my most valuable data which is everything dealing with my music production. I need any help I can get. Can someone please help me out with this problem? I beg of you, anyone, please help me to recover this data so I can go on living life without being depressed that song I created and every other thing thats on there isn't lost forever.

Please view my website if you want to see anymore information about the types of services I do at http://www.337studios.com

I pray to god that this gets resolved for me. If you do not know how to help me, then please atleast say one prayer with me on this. Thank you everyone for your time!
 
First, try running the drive off a computer that does not have SP2 installed.

If that doesn't help:

http://www.lacie.com/support/drivers/

I suggest you try the device update. They recommend that you update through a machine that does not have SP2 and one that is using firewire 400 as an interface.

The compatibility pdf should help also:

http://www.lacie.com/download/drivers/CompatibilityMatrix1_0_5.pdf

Updating the ROM and firmware can help in the case that something within the device was corrupted.

Also, are there any clicking sounds coming out of your drive? If there are, leave the drives alone. The drives may be dying and you still have a good shot of backing up your data. I'll tell you what to do if they're dying.:)
 
Doesn't have any loud noises. HD sounds fine, it just reboots itself before the computer ever gets a chance to read its files.
 
http://www.dataclinic.co.uk/data-recovery-lacie-big-external-disk.htm

They can probably fix the problem fairly cheaply.

Looks like the safest way to try a recovery is to use a second enclosure to mount the drives and access the data that way. Or if you are feeling a little more adventurous you might be able to find another RAID controller that can read the array.
 
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