Well the thing is... I don't want a refund. This mixer is hard to get in the US. Anyway, I'm just gonna keep callin them up till it gets here. What else can I do right? I think they should do something for my troubles though, like maybe a discount or something. If it was just late being shipped that's one thing, but these guys have made false promises, and been dicks when i called up. At least some of them have anyway.